Thursday, February 12, 2009

Employee Stress

A lot of work-related traps and hazards exist for employees today in addition to the personal stresses outside the office related to family, home, pets, health, finances, or a myriad of other possible areas. There's no wonder that many employees are highly stressed!

As a leader, it is best if you can help employees know how to make stress work better for them; to transform stress to become a motivator to boost productivity and morale rather than succumb to it and have it effect job performance in negative ways.

When I work with leaders, I help them use positive energy in their leadership. I like to use an approach outlined in Energy Leadership (by Bruce Schneider). I help leaders observe the positive side of their encounters at work and the energy emitted by them and their employees in the work environment.

I believe that a good employee can easily adjust to any given situation and adapt well to the surroundings. Good employees have the ability to establish effective mechanisms that guide them so that work does not pile up. They are able to get everything done smoothly with ease and excellent output.

When employees are ready to shift away from productivity-inhibiting stress and be a valued employee, here are 5 top tips to help develop better focus:

1. Be More Disciplined: Impose your own personal working policy and implement it. Develop a working plan and set deadlines for each task or project given to you by your business leader(s). Be sure you follow the plan and deadlines you set. Learn the right pacing that will work best for you. You are the only one who can realistically control how fast, in which order and how well each task is completed. Focus on one task at a time to avoid mind clutter.

2. Develop routines: There are always other parts of your job or other projects/tasks that you also need to work on. Develop structure or systems that will help you create patterns and routines to get your work done. Set aside time for following phone calls, email, text messages and visitors so that they do not interfere with the task-at-hand. (Try out different patterns until you see what works best for you.)

3. Establish boundaries. Included in your working policy must be the boundaries you set for your co-workers and even loved ones. If co-workers need a little of your time to help them carry out some tasks, its okay to say “no” in a very nice way if you have priority things to do. For family members, set time when they can call you unless it is a life-and-death emergency.

4. Take a break when necessary. Tune in to your body signals and get to know when you need to take a break. When your body is stiffening, your impatience is growing, your concentration in diminishing or your creativity has run out, grab some fruit, a glass of water, take a walk, or do some basic exercises while at your desk to ease the tension from your body and re-energize yourself.

5. Create conducive workspace. Be sure that your workspace is comfortable and provides ease for your work. Have the necessary supplies near your reach and keep your space clutter-free. Learn to ignore the background noises from machines and chatty co-workers that can be disturbing.

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Monday, February 09, 2009

The Multitasking Temptation Revisited

Multiitasking has been proven to kill your productivity. Yet, for some it's a lifestyle and others an expectation. Others see it as a strength.

People are terrible at doing more than one thing at a time, even though many of us are fooled to believe that we are actually good at it. When we multitask, two things occur:

1. We get less done.
2. The quality of what we do is lower.

There’s a recommencement cost of at least several seconds every time you get back to a task that got interrupted. Each time you switch to some other task you risk getting hit with more resumption costs. This loss time adds up and multiplies as you continue getting distracted with interruptions throughout the day.

It is almost inevitable that each individual task will be slower and of lower quality when you are using multitasking as a methodology to try to accomplish more. Likewise, it is acutally faster to do one thing at a time instead of trying to multitask.

Another problem with multitasking is that we are more inclined to make more mistakes while doing multiple tasks simultaneously, especially those that require your full attention or those that are unrelated. As a result, the quality of our work declines.

In a 2004 study at MIT, researchers found (by doing MRI scans on brains of test subjects) that it’s impossible for the brain to think about more than one thing at a time.

Multitasking is an incredible temptation. As a business owner, I struggle with it myself from time-to-time. When I am not fully engaged in what I am doing I often check email frequently and begin responding to incoming messages without completing articles I am writing or blog entries. Fortunately, when I am on the phone with a coaching client, I am not multitasking! However, often when I am participating in a teleconference call or meeting I will see (or sense) others checking their email or messages.

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