Work (DIS)Satisfaction in the US

Did you read or hear about the new statistics on Work (DIS)Satisfaction in the US released this week? Check it out!

I am a colleague of Laura Berman Fortgang and authorized program facilitator for her Now What? program. Today I received Laura's latest newsletter and asked if I could share this information about growing job dissatisfaction in America.

Anyone who lived through the depression might have a good belly laugh at these statistics because earlier generations did not always have the luxury of being happy in their jobs--they did what they had to do because they had to. Happiness was not part of the equation.

HOWEVER, for the past few decades, job satisfaction has mattered but never more than during the 90's when the economy was good and people had choices as to where to work and how much to get paid. In the 90's you had to keep employees happy to keep them!

NOW, and in the last 9 years since 9/11, we have seen a progressive dip in satisfaction.

People are making more and more concessions to stay employed knowing the economy is not good and the job market is tough. More of their wages are going to pay for their health insurance and other benefits. They are seeing flat or no pay raises. Furthermore, something that the news reports did not account for was how many people are working harder and carrying more responsibility as more and more of their co-workers were being laid off.

At the core, however, as someone who works with people looking for the next horizon in their career, I find that there are other core reasons why work is not working.

In the recent movie, "Up In the Air", George Clooney's character, an HR rep who fires folks, said it so well when he said to someone who was losing his job: "How much did they first pay you to give up on your dream?"


In America, we are known for people having the freedom to pursue their dreams and think big, but often, people give up on their dream. Granted, sometimes it's for very practical reasons but our culture doesn't really support people's dreams in most workplaces. The bottom line rules, not the growth or satisfaction of the employee. We tell our kids and students to 'follow their dreams' and then, when they do, we ask them: "Well, how are you going to make a living at that?"


People also don't take responsibility for their own growth.Work satisfaction doesn't come from what you do but WHO you get to be when you are doing your job. IF you don't like who you get to be at your job, it is your responsibility to find ways to change that EVEN if your actual job dscription does not change.

People start coasting. Their life works well enough and they don't want to 'mess with what's working'. But is it really working? Dissatisfaction can set in so easily when we allow ourself to go unchallenged.

People allow their work drudgery to follow them home. It is possible to improve your life even if you can't improve your work. Instead of letting our work drudgery follow us home, we can invest in our private life and create a happiness that can make work palatable. Invest in creating family memories, indulge in a hobby, 'date' your spouse or partner, take classes, enrich your life!

People can find other opportunities, even in a tough economy. HEY! Then the obvious---gain the courage to look for other work! Invest in your worth as an employee with training or another degree or try your own biz if you can stomach it and bank roll it.

No one promised us we'd be happy at work, but you deserve to be. In other words, it's exactly what to aim for and yet no one is going to hand it to you. CREATE IT!

Reprinted with permission from Laura Berman Fortgang. Originally published in The Now What?® Newsletter,Volume Three Issue Bonus #1, January 7, 2010

Leadership and Communication blunders

Here's a great post from my colleague, Thomas Lee about worker engagement. He redefines
the engagement of a workforce as a culture with a high and ever-rising tide of focus, curiosity, passion and courage. Imagine the impact that it could have on productivity and achievement of goals!!

span style="color: lightsalmon;"Minding Gaps/span

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Business Coaches Help Workers Produce

As a professional coach, I have had the opportunity to work with hundreds of managers to help them produce their optimal results in all parts of their life. While searching the internet I found an article written for the Miami Herald by Cindy Krishner Goodman about how business coaches are helping employees be more effective at work. I could not have said it better myself, so here is the article:

Ever sit through a meeting and have no idea what happened? With increasing distractions, most of us struggle throughout the day to stay in the present.
Now, in a budding trend, business coaches want to teach us how to have a conversation with a colleague or client without allowing our minds to drift. In The Moment Coaching challenges workers at all levels to stay focused at work or home.
Experts say it is the key to better relationships. Our inability to be in the present and really listen when a customer, co-worker, spouse or friend talks to us can cause us to miss crucial information.

Business coach Anese Cavanaugh, owner of Dare to Engage, says although we get stuff done, ''we miss out on huge opportunities to engage and connect with other humans.'' Cavanaugh's Illinois business is designed to help managers work better with their teams. She starts by telling a manager to turn his back to his computer when someone is talking to him. ``When you are in the present and pay attention to what's going on, you learn not just what's being spoken, but also the underlying emotion of a team, and that's when things open to you as leader.

Indeed, some experts say workers are discovering the greatest casualty of our mobile, high-tech age is attention. Most of us have become masters of multitasking, adept at responding to e-mail messages during meetings or while on the phone. We manage to make time for multiple distractions when we're actually trying to get work done. Yet, we feel inundated and overwhelmed.

''It's a real problem,'' says Harvey Sepler, a Miami appellate lawyer, who also teaches at University of Miami law school. ``Often, I'm talking to someone and I'm thinking about something I've got to do.''

Sepler says when he becomes distracted at the office, he's begun to do the same thing he teaches students -- get up, stretch, walk away and then come back and focus.
Workplace expert Gloria Mark discovered the average worker switches tasks every three minutes, and, once distracted, takes nearly a half-hour to resume the original task. We take our distractions home, too, spending time with our family, only to think about everything that happened at work today and what's about to happen tomorrow.

Because everyone's brain is wired a little differently, solutions vary. Miami business coach Roberto Suarez of Biz Champions says attention can be bolstered through training. He teaches office workers to use the same technique for staying in the moment as golfers -- the standing meditation. In a standing position, he has them focus on body position and silence.

Two weeks ago, Suarez held a workshop at Terrabank in Miami as part of employee appreciation week. Terrabank's human resources chief, Adriana Nino, says she had attended a previous coaching session with Suarez. ''People need to forget about the distractions and stop worrying about problems in the future,'' says Nino, who meditates twice a day. ``I'm not at work thinking whether my daughter is doing her homework. The only way to stay focused is to practice at it.''

Sue Bethanis, an executive/leadership coach, says in meetings where everyone is checking e-mail, or thinking about the next meeting, opportunities for staff engagement are lost. Her San Francisco firm, Mariposa Leadership, teaches people to make the most of the moment. ''It's relationship building,'' she says.
To calm a racing mind, she counsels workers to concentrate on breathing, and then bring the spotlight of their attention back again and again to the work at hand or the person talking to them. ``You might even need to write something down which is better than continuing to think about it.''

Sometimes, it takes eliminating distractions. The most common suggestion idea is to try to pull the plug on electronic devices. A typical office worker turns to e-mail more than 50 times a day and uses instant messaging 77 times, according to Seattle-based computer productivity consultant RescueTime.

In her new book, Distracted: The Erosion of Attention and the Coming Dark Age, author Maggie Jackson writes, ``If we jump on every e-mail message or ping, we'll have trouble pursuing our long-term goals. To make inroads on the deep, messy work of life, we need to stay focused.''

Article originally written by BY CINDY KRISCHER GOODMAN;
cgoodman @MiamiHerald.com.